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Feedback - Admin Center
Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.
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Hi, today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated in th...
Posted Apr 01, 2020 · Christoph Kutz
12
Followers
8
Votes
4
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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...
Posted Sep 09, 2021 · Dan Heintzelman
3
Followers
1
Vote
5
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Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...
Posted Oct 26, 2021 · Josh
2
Followers
2
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0
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If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...
Posted Apr 01, 2021 · Kyle Pinkley
6
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0
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2
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How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...
Posted Jan 29, 2021 · Michael Corcoran
6
Followers
1
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6
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2
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0
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3
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I would like to enbale messaging (SDK) through the admin center as described
Posted Jul 05, 2021 · Jay
3
Followers
0
Votes
2
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With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...
Posted Sep 16, 2021 · Elizabeth
3
Followers
0
Votes
4
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Brilliant! This will make our lives much easier to manage the users across each of our different Zendesk Platforms. Grea...
Posted Sep 09, 2021 · Andrew Berigan
3
Followers
0
Votes
2
Comments
This help bubble just appeared for all our agents. How can we turn it off?
Posted Oct 23, 2021 · Andy Kimmell
2
Followers
0
Votes
1
Comment