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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      New Team Member Page feedback - no search feature?
      We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

      Posted Oct 05, 2021 · Montie Steele

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      Improve filtering capabilities

      Feature Request Summary:

      Add more capabilities to the filtering in Zendesk - ability to excl...

      Posted Sep 24, 2021 · Maggie St.Clair

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      Admin Portal - Team Members Beta View - Feedback for Enhancement
      I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

      Posted Sep 19, 2021 · John Mannewitz

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      Assign ticket fields as part of a Brand
      It would be easier and better to overview if you could sort the Fields by Brand. We are now adding our 4th Brand the "Ti...

      Posted Sep 21, 2021 · Berlinger & Co. AG

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      Show role info in default table view
      It would be nice to see the user's role info in the initial view.

      Posted Sep 03, 2021 · John Brunker

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      Creating new agents in 1 place
      If I want to create a new agent in support, I then must login into admin to add them to a Chat license for example. If I...

      Posted Oct 05, 2021 · Lee Robinson

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      Roles that Manage Articles can no longer edit Article Settings
      I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

      Posted Oct 18, 2021 · Thomas Paris

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      Alphabetical order
      Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

      Posted Oct 05, 2021 · Julian Kossak

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      [문의] 사이트 단독할당 IP 확인
      안녕하세요 oss-techservice.s-core.co.kr/hc/ko 관리자입니다. 사이트 보안관련 하여 질문사항이 있어 문의드리게 되었습니다. 해당 사이트에 대하여 DNS 쿼리를 날린 결과 사이트가 사용하고 있...

      Posted Sep 29, 2021 · Kilkiyoung

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      Multi Edit Agents
      It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

      Posted Sep 21, 2021 · Tim Shannon

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