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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

Posted Oct 05, 2021 · Montie Steele

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Feature Request Summary:

Add more capabilities to the filtering in Zendesk - ability to excl...

Posted Sep 24, 2021 · Maggie St.Clair

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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

Posted Sep 09, 2021 · Dan Heintzelman

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I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

Posted Sep 19, 2021 · John Mannewitz

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It would be nice to see the user's role info in the initial view.

Posted Sep 03, 2021 · John Brunker

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If I want to create a new agent in support, I then must login into admin to add them to a Chat license for example. If I...

Posted Oct 05, 2021 · Lee Robinson

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I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

Posted Oct 18, 2021 · Thomas Paris

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Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

Posted Oct 05, 2021 · Julian Kossak

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안녕하세요 oss-techservice.s-core.co.kr/hc/ko 관리자입니다. 사이트 보안관련 하여 질문사항이 있어 문의드리게 되었습니다. 해당 사이트에 대하여 DNS 쿼리를 날린 결과 사이트가 사용하고 있...

Posted Sep 29, 2021 · Kilkiyoung

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It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

Posted Sep 21, 2021 · Tim Shannon

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