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Angel Studios
Joined Jan 05, 2022
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Last activity Dec 28, 2023
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Latest activity by Angel Studios
Angel Studios commented,
Really hoping to see the option to set Holidays to start at specific times vs just dates. Was hoping to set everything up so we could have a specific message go out tonight that our team is out for the next week but I am unable to do it automatically. Our team ends at 8pm and I wouldn't be able to schedule it until tomorrow.
Unless someone has a work around that I can't think of. I have to turn the specific triggers on and off at certain times due to not being able to narrow down to the business hours & holiday.
View comment · Posted Feb 17, 2023 · Angel Studios
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Angel Studios commented,
Being able to have more control is a high priority for our widget. We have a footer banner that we have on at all times and we can't use the widget as it blocks our banner. When will this be an option?
View comment · Posted Nov 18, 2022 · Angel Studios
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Angel Studios commented,
Kenny Rohan I believe you are needing to add your ticket form fields into your Dynamic Content and then use those placeholders in the ticket fields: it would look similar to {{dc.jobsite}} instead of Jobsite. Here is an article to help explain this.
View comment · Posted Nov 14, 2022 · Angel Studios
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Angel Studios commented,
Hi Matt,
I am happy to help the best I can. Here is how I did it:
I created the dynamic content first.
Then in the knowledge base, under the home_page.hbs I changed up just the line for the hero-title. Here is the whole section if it helps:
{{dc 'how_can_we_help'}}
{{search submit=false instant=true class='search search-full' placeholder="Search..."}}
I believe that is all that was needed. I am not 100% sure. Lot has happened in past 3 months 😏
Hopefully this is helpful for you or someone else though.
View comment · Posted May 16, 2022 · Angel Studios
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Angel Studios commented,
Figured this out, had to use dynamic content and do a big run around to get it to work. Not very scalable and more manual work and updates than preferred.
View comment · Posted Feb 16, 2022 · Angel Studios
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Angel Studios commented,
I believe we are having the same issue that Karolina is having. Our help center is not changing the welcome message to the language that is selected. It just stays in English.
View comment · Posted Feb 14, 2022 · Angel Studios
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Angel Studios commented,
This worked. I had to be a bit creative but was able to get it to work. One thing to note, when I replaced the name I had initially forgot the . at the beginning which broke it. In case anyone else runs into an issue.
$("CLASS-NAME").show();
$(".CLASS-NAME").show();
View comment · Posted Feb 14, 2022 · Angel Studios
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Angel Studios commented,
I will give that a try, thank you for your help!
View comment · Posted Feb 11, 2022 · Angel Studios
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Angel Studios created a post,
We are releasing new language support for our app and help center. However, we have a customized Guide theme with direct links on the landing page of our Guide but it links to the English version and we don't want other languages having that options.
So we are trying to come up with some logic that says, if English then show links, if not then hide.
That is the basic idea behind it.
Posted Feb 10, 2022 · Angel Studios
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