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Hesham Mahmoud's Avatar

Hesham Mahmoud

Joined Oct 16, 2021

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Last activity Dec 28, 2023

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ACTIVITY OVERVIEW

Latest activity by Hesham Mahmoud

Hesham Mahmoud created a post,

Post Q&A - AI and automation

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

Posted Sep 02, 2021 · Hesham Mahmoud

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Hesham Mahmoud commented,

CommentMeasuring success

Hi,

I have more than one question about satisfaction survey:

1- Is  satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?

2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?

Thank you in advance,

View comment · Posted Sep 02, 2021 · Hesham Mahmoud

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Hesham Mahmoud created a post,

Post Q&A - Talk and text

Could you please list for me which telephone systems supported by Zendesk talk?

Posted Jun 22, 2021 · Hesham Mahmoud

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