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Hesham Mahmoud
Joined Oct 16, 2021
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Last activity Dec 28, 2023
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Latest activity by Hesham Mahmoud
Hesham Mahmoud created a post,
Hi,
I have more than one question about satisfaction survey:
1- Is satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?
2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?
Thank you in advance,
Posted Sep 02, 2021 · Hesham Mahmoud
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Hesham Mahmoud commented,
Hi,
I have more than one question about satisfaction survey:
1- Is satisfaction survey sent to email address only or sent through twitter or Facebook DM if ticket requester opened ticket through them?
2- If it sent through twitter or Facebook DM, is link of survey redirect the requester to another page or the requester can rate in same page of DM?
Thank you in advance,
View comment · Posted Sep 02, 2021 · Hesham Mahmoud
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Hesham Mahmoud created a post,
Could you please list for me which telephone systems supported by Zendesk talk?
Posted Jun 22, 2021 · Hesham Mahmoud
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