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Vigraman Vinayagamoorthi's Avatar

Vigraman Vinayagamoorthi

Joined Jul 31, 2024

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Last activity Jul 31, 2024

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Latest activity by Vigraman Vinayagamoorthi

Vigraman Vinayagamoorthi commented,

CommentTicket basics

Hi Jupete Manitas  Amisha Sharma ,

I'm updating a ticket through API.


If we update a Zendesk ticket with commentAuthorEmail set to the customer’s email(Who's external user) and public set to false, will the customer still receive an email?


Thanks in advance.

View comment · Posted Jul 31, 2024 · Vigraman Vinayagamoorthi

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