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Francis Casino
Incorporación 02 nov 2021
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Última actividad 29 mar 2025
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Última actividad de Francis Casino
Francis Casino hizo un comentario,
Thank you so much for your wonderful comment! We’re excited to let you know that we will absolutely keep this in mind for our future developments.
Ver comentario · Publicado 29 mar 2025 · Francis Casino
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I hope you're having a wonderful day! I’ve created a ticket to help with your request about cancelling your subscription. Keep an eye on your email, and we can keep chatting there!
Ver comentario · Publicado 27 mar 2025 · Francis Casino
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Francis Casino hizo un comentario,
I hope you're having a wonderful day! I noticed that you've already opened a ticket for this concern. We'll be sure to keep you updated through that channel. To keep things clear and avoid any mix-ups, let's continue our conversation through the ticket you created just for this topic.
Ver comentario · Publicado 20 mar 2025 · Francis Casino
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Francis Casino hizo un comentario,
While Zendesk does not natively support sending a complete dashboard view via email, you can use reports or specific metrics to create a scheduled email that includes necessary insights.
Ver comentario · Publicado 18 mar 2025 · Francis Casino
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Francis Casino hizo un comentario,
I would agree with Andrey. It would be wonderful if you could identifying tickets that come from BazaarVoice and tagging them. That way, it can set up a logic in Zigantures to avoid running on tickets with that tag.
Ver comentario · Publicado 07 mar 2025 · Francis Casino
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Based on this article [https://support.zendesk.com/hc/en-us/articles/4408828617370-Testing-changes-in-your-standard-sandbox]. The apps and integrations are not replicated on the sandbox.
If you wish to have it added in your sandbox then yes you will be needing to purchase the apps.
Ver comentario · Publicado 07 mar 2025 · Francis Casino
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Francis Casino hizo un comentario,
Thank you so much for sharing your valuable insights and feedback!
I would like to confirm what Rahul mentioned that tt the moment, the approver isn't able to approve through email since it doesn't include the Approve/Deny buttons.
Ver comentario · Publicado 07 mar 2025 · Francis Casino
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I'm afraid that it is not currently on the roadmap, but will definitely keep you updated as soon as there are any developments.
Ver comentario · Publicado 04 mar 2025 · Francis Casino
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I hope you're having a fantastic day! Just to confirm, Felix is right—it's available on Windows, but unfortunately, it's not on Mac.
Ver comentario · Publicado 28 feb 2025 · Francis Casino
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You can refer to this link for API resources. As what Elaine mentioned, you may need to create a script that queries ticket data at set intervals to track volume. You might need to coordinate with your IT team to accomplish that.
Ver comentario · Publicado 28 feb 2025 · Francis Casino
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