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Francis Casino
가입한 날짜: 2021년 11월 02일
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마지막 활동: 2025년 3월 29일
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님의 최근 활동 Francis Casino
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커뮤니티 댓글 Q&A - Chat, messaging, and widgets
Hello Siobhan,
I hope you're having a wonderful day! I noticed that you've already opened a ticket for this concern. We'll be sure to keep you updated through that channel. To keep things clear and avoid any mix-ups, let's continue our conversation through the ticket you created just for this topic.
I hope you're having a wonderful day! I noticed that you've already opened a ticket for this concern. We'll be sure to keep you updated through that channel. To keep things clear and avoid any mix-ups, let's continue our conversation through the ticket you created just for this topic.
댓글 보기 · 2025년 3월 20일에 게시됨 · Francis Casino
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댓글SMS and Text message help
Hello Dean,
I would agree with Andrey. It would be wonderful if you could identifying tickets that come from BazaarVoice and tagging them. That way, it can set up a logic in Zigantures to avoid running on tickets with that tag.
I would agree with Andrey. It would be wonderful if you could identifying tickets that come from BazaarVoice and tagging them. That way, it can set up a logic in Zigantures to avoid running on tickets with that tag.
댓글 보기 · 2025년 3월 07일에 게시됨 · Francis Casino
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댓글Accounts and billing
Hello Rachit,
Based on this article [https://support.zendesk.com/hc/en-us/articles/4408828617370-Testing-changes-in-your-standard-sandbox]. The apps and integrations are not replicated on the sandbox.
If you wish to have it added in your sandbox then yes you will be needing to purchase the apps.
Based on this article [https://support.zendesk.com/hc/en-us/articles/4408828617370-Testing-changes-in-your-standard-sandbox]. The apps and integrations are not replicated on the sandbox.
If you wish to have it added in your sandbox then yes you will be needing to purchase the apps.
댓글 보기 · 2025년 3월 07일에 게시됨 · Francis Casino
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커뮤니티 댓글Zendesk EAP - Approvals
Hello Tobias!
Thank you so much for sharing your valuable insights and feedback!
I would like to confirm what Rahul mentioned that tt the moment, the approver isn't able to approve through email since it doesn't include the Approve/Deny buttons.
Thank you so much for sharing your valuable insights and feedback!
I would like to confirm what Rahul mentioned that tt the moment, the approver isn't able to approve through email since it doesn't include the Approve/Deny buttons.
댓글 보기 · 2025년 3월 07일에 게시됨 · Francis Casino
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커뮤니티 댓글 Q&A - Tickets and email
Hello Carmen!
You can refer to this link for API resources. As what Elaine mentioned, you may need to create a script that queries ticket data at set intervals to track volume. You might need to coordinate with your IT team to accomplish that.
You can refer to this link for API resources. As what Elaine mentioned, you may need to create a script that queries ticket data at set intervals to track volume. You might need to coordinate with your IT team to accomplish that.
댓글 보기 · 2025년 2월 28일에 게시됨 · Francis Casino
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