Búsquedas recientes
No hay búsquedas recientes

Toshikazu Asaka
Incorporación 27 oct 2021
·
Última actividad 02 oct 2024
Seguimientos
0
Seguidores
0
Actividad total
31
Votos
13
Suscripciones
13
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Toshikazu Asaka
Toshikazu Asaka hizo un comentario,
Agree with many people above.
We need “Brand is” condition too!
Ver comentario · Publicado 02 oct 2024 · Toshikazu Asaka
0
Seguidores
1
Voto
0
Comentarios
Toshikazu Asaka hizo un comentario,
Hello Zendesk team,
I would like to share a couple of feedback and request.
1. I would like to request Dynamic content being applicable to Proactive messages. I read in thread above that it is currently not supported as of April 2023. When will it be enabled?
2. When I clone a proactive message, message copy in original one won't be carried over to cloned one. It is automatically reverted to default message copy.
Hope these could be improved in the near future. Thank you.
Ver comentario · Publicado 30 may 2024 · Toshikazu Asaka
0
Seguidores
1
Voto
0
Comentarios
Toshikazu Asaka hizo un comentario,
It would be helpful if you could provide us a table of what metric works with which filter.
Ver comentario · Publicado 13 mar 2024 · Toshikazu Asaka
0
Seguidores
0
Votos
0
Comentarios
Toshikazu Asaka hizo un comentario,
We have been receiving scam such as
"Important Notification:
Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies."
How can I configure auto solve ticket or block in Admin setting?
I have tried several ways with trigger, automation and chat trigger that didn't work at all.
Please advise if someone knows. Thank you!
Ver comentario · Publicado 18 ene 2024 · Toshikazu Asaka
0
Seguidores
1
Voto
0
Comentarios
Toshikazu Asaka hizo un comentario,
Voting this as well.
I don't see the point if we could not measure the effectiveness of trigger set in terms of CX.
Adding a tag in trigger setting is we can only quantify how many customers contacted through triggers. It would be more helpful to know how many conversations customer initiated against the number of trigger fired (engagement rate %). We might be able to review how much trigger would be helpful from customer's point of view.
Ver comentario · Publicado 02 nov 2022 · Toshikazu Asaka
0
Seguidores
1
Voto
0
Comentarios