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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      SLA - Time until Breach , Explore
      We would love to be able to incorporate SLA time (hrs until breach) into our Explore reporting. We understand that Explo...

      Data ultimo post: 31 ott 2023 · Jason Kral

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      Ticket Handle Time Metric for Support - Tickets
      Hey all! I'm chasing the introduction of a handle time metric to be added into the Support - Tickets dataset. This would...

      Data ultimo post: 17 mag 2024 · Chris Nugent

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      New Dashboard UI limitation - Unavailable Download /export option, date & time filter Widget Options and widget sizing
      Hi team, Ever since the movement from the legacy dashboard to a new UI dashboard, there are a few things that the new UI...

      Data ultimo post: 24 mar 2025 · Anthony Soo

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      Feature Request: Date Picker Field Restrictions
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by...

      Data ultimo post: 05 set 2024 · Hannah Lucid

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      Top / Bottom Filter No Longer Available
      Category: New Dashboard Builder features Problem: The Top / Bottom Filter is not available for dashboards related to Gui...

      Data ultimo post: 20 mar 2025 · Andrew McKenzie

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      Product Feedback: Explore Overhaul
      Hi Team, Following the recent update to the dashboard builder, it might be the perfect opportunity to perform an Explore...

      Data ultimo post: 20 mar 2025 · Atanas

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      Ability to add auto text to reports
      We have various reports filtered by date (e.g. Ticket - Solved Month = This Month). These reports are included in a dash...

      Data ultimo post: 19 mar 2025 · Judy Correia

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      Include a custom message when sharing a dashboard
      Quick Overview We'd like the ability to include a custom message when sharing a dashboard in order to c...

      Data ultimo post: 21 mar 2025 · Samantha Ramirez

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      Live Data Dashboard Customization

      Feature Request Summary:

      For enterprises with global business, it's best that we can create ...

      Data ultimo post: 10 dic 2022 · Qin Brian

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      Feature Request: Add “Revisions” to Explore Dashboard Builders
      Explore would benefit greatly from the option to see revisions of dashboards and revert to earlier versions, a feature t...

      Data ultimo post: 19 dic 2022 · Rachel Gibbons

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