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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Using Power Automate Zendesk connector to create Ticket from Microsoft Forms - Responder as Ticket Requester
      Respondido
      Hello was hoping that someone can assist with this. I am very new to using Power Automate. I have been able to get to th...

      Publicado 22 de out. de 2021 · Sarah Butler

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      AD Integration
      Respondido
      HI, I'm trying to do Our company's AD integration with ZenDesk. I followed the document provided by ZenDesk.

      Publicado 10 de dez. de 2021 · Ahmed Ashraf

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      Integration between Zendesk and WeChat
      Respondido
      To integrate We Chat with Zendesk is it necessary to have an official We Chat account or is it enough to have a simple a...

      Publicado 17 de nov. de 2021 · Desirè Del Monte

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      Zendesk failed ticket update on case in Salesforce
      Respondido
      I've setup a Zendesk-Salesforce integration using the Zendesk app. Everything appeared to be ok until I've noticed that ...

      Publicado 15 de nov. de 2021 · Calin Bostan

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      Amazon Connect, how to get created ticket id after agent end call
      Respondido
      I installed Amazon Connect from Zendesk marketplace and integrated to my Amazon Connect instance. When customer call to ...

      Publicado 13 de nov. de 2021 · Bom Proapp

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      cannot configure the integration of zendesk support for jira
      Respondido
      hi everyone, i have the following issue: when we try to make the integration between Zendesk Support with JIRA,we get th...

      Publicado 08 de nov. de 2021 · mell-from-hell

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      Adding Salesforce Projects
      Hi. We have salesforce integration set up but we are also looking at how to incorporate SF projects. Has anyone done thi...

      Publicado 28 de out. de 2021 · Chris Hardy

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      Zendesk chat and slack integration
      Respondido
      Is there any product or information regarding Zendesk chat integration with Slack. We have an AI bot supporting Zendesk ...

      Publicado 28 de out. de 2021 · Divya C

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      Jira Integration : Create a template for the description field of the Jira ticket
      Respondido
      Hello, This question has been asked in 2018, but it was not possible at the moment. Is it now ? "I use the Zendesk platf...

      Publicado 21 de out. de 2021 · Margaux Baloge

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      Mass Messaging
      Respondido
      Is there a way zendesk can allow us the ability to create a mass email blast for however many individuals we are trying ...

      Publicado 14 de out. de 2021 · Jeremy Ramey

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