Katarzyna Karpinska
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Atividade mais recente por Katarzyna Karpinska-
Katarzyna Karpinska comentou,
We've experimented a little bit with the Fancybox plug-in to see if there is any way to make it work without the image name. This is by no means an official solution but rather a suggestion on what...
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Katarzyna Karpinska comentou,
No, unfortunately, it isn't. Macros are used in Support not a Guide so it's all a little outside of my expertise but I did a quick search and found this bit about formatting in macros. If you'd lik...
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Katarzyna Karpinska comentou,
Hi Jared Pease Just to clarify, are you talking about the article editor in Guide Admin? If so we do have all the features that you've listed (and more). You can check the article toolbar reference...
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Katarzyna Karpinska comentou,
Hi again :) Architecturally, article multiplacement is a big and hairy undertaking for me and my teams. We spent a good part of last year on backend changes that will enable it and we hope to see t...
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Katarzyna Karpinska comentou,
Hi Kyle Clark, As I stated before I'm sorry for all the inconvenience caused. However, I'd like to point out that the HTML of the articles is not a Zendesk-supported public-facing API. We need to c...
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Katarzyna Karpinska comentou,
Thank you both for your comments. As much as I'm sorry for the inconvenience this change caused you, we are not planning to reverse it. To give you a bit of a context - this change was necessary to...
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Katarzyna Karpinska comentou,
It should be available by the end of this quarter :)
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Katarzyna Karpinska comentou,
Hi Eduardo Escobar, we are planning to start working on the tables later this quarter. The implementation is a bit complicated so I can't yet confirm the delivery date.
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Katarzyna Karpinska comentou,
Hi Nick Conte, Thanks for the nice words :) I'm also genuinely excited about all the improvements we have on our roadmap for the coming year! Atm, it's possible to apply custom classes for content ...
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Katarzyna Karpinska comentou,
Karen Pace, I'm interested to understand how would you use flagging the article directly in the knowledge base. Could you help me with describing your case?