Adding a notification banner to your Help Center v2

Anyone has a smart way to display this across all brands and languages?

With Guide Templating V2, you'll need to import a jQuery library if you want to use jQuery statements in a theme in place of vanilla JavaScript . So 

So you need to add something like this to your document_head.hbs

<script src="https://code.jquery.com/jquery-3.6.0.min.js"></script>

how do you make the banner centered and all items next to it has a line break to go below?

Hi Vamshi! We don't have a native way to do that, but you could utilize the Github integration for Guide and then use a trigger in Github to schedule your updates. 

Is there anyway where we can create schedule for these banners like planned system outage or maintenance?

This is an incredibly helpful and relevant article! I just implemented it for my company. Thank you, 1263169216950 for creating such a useful guide!

I would like to suggest one change because I am from the software development side and not a Zendesk Admin: label/article/alert are HTML/JS keywords while also being Zendesk terms. Luckily, someone in the comments referenced creating a Zendesk article - including screenshots - and everything clicked.

Would someone please consider updating the README with the below?

Article Labels

•  Create or edit one of your articles

To create an article in Zendesk, click Add then Article

In this new window, place the word alert here:

Now, whatever you write in the Title and Body of the article will appear in your alertbox. For example, this:

yields this:

*** this link covers how to create articles in greater detail: https://support.zendesk.com/hc/en-us/articles/4408839258778-Creating-and-editing-articles-in-the-knowledge-base

Of note:

- In this example, only the Title appears because I switched this Boolean value from true to false. If you leave this value as true, then the contents of your Title and Body will display:

- As noted in other comments and FAQs, the Label(s) you apply to your article should coincide with the const label value in your .js file. For example, I left mine as this so that the screenshot above of the Labels value allowed my Title to appear.:

- You can update this line with the Domain Name that is relevant to your company's Zendesk page:

For example, if your company's Zendesk url is something like https://support.sandwich.zendesk.com/hc/en-us then the url value would be https://support.sandwich.zendesk.com/api/v2/help_center/${locale}/articles.json?label_names=${label}`

1263082127589 - thanks for the response and 5452197942554 - just let me know if you have any follow-up questions but the instructions should be pretty straightforward.

hi, this is still relevant. 

Hi, is this still relevant/functional today? I see that the video that was attached to this post was removed. I'm looking to add a notification banner to inform my customers of any outages.