Change of user role using API



已于 2024年10月05日 发布

I can't change user role from “end-user” to “agent” using user API Users | Zendesk Developer Docs. Is it even possible?


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      Hi Jan,
       
      Sure thing - this is possible using the API you've referenced.  When attempting the role change, make sure your account has available unused agent seats or the change won't succeed.  Are you receiving a specific error message?

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