How to remove "Delivered by Zendesk" from emails Follow



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    Allastair Meffen

    Is there also a way to edit the contents of {{footer}}?  I would like to remove some of the fields that are included since they do not apply for our agents.

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    Jessie - Community Manager

    Hi Allastair!

    It's not possible to change the contents of the {{footer}} placeholder, but you can remove it altogether and replace it with the placeholder(s) that provide the information you want your agents to see.

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