Using the API dashboard

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  • Kevin Miodek
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    Hi Charles,

    Is there a way to download API activity and have an overview over a longer period of time?

  • Joseph May
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    Hi there Kevin-

    Our REST API offers Incremental Exports on a number of Zendesk resources - Tickets, Users, Organizations to start. May I ask for an outline of your intended use-case(s), or which resources you are interested in?

  • Rodolfo Ramirez
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    Can I download a report created inside "Reporting" > "Insights" > "My Dashboards" via the API?

  • Brett - Community Manager
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    Hey Rodolfo,

    There's no API endpoint that will allow you to download a report from your Insights project. You'll need to do so manually from the agent interface.

    Let me know if you have any other questions!


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