Managing triggers

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4 Comments

  • Tilly Martin
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    Is there a way to create a trigger that only takes action when another one is deactivated? E.g to assigned a ticket

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  • Jessie Schutz
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    Hi Tilly!

    I want to make sure I understand what you're asking here...can you clarify what you mean by "deactivated"? Do you mean actually deactivated in the trigger settings? Or just that the trigger won't run on the ticket because the conditions aren't met?

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  • Tilly Martin
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    Hi Jessie, 

    I've sussed it out

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  • Nicole - Community Manager
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    Glad to hear you gotten things sorted, Tilly! Thanks for letting us know.

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