Creating triggers for automatic ticket updates and notifications

Have more questions? Submit a request


  • Heather Rommel
    Comment actions Permalink


    I'm not sure it's that condition exactly. But if it is, are you able to save it when you remove that action?

  • Bthomas
    Comment actions Permalink

    What exactly is logic behind the meet ANY conditions.  Does it have to meet at least one of those?  Or can 0 to n of those conditions be met.  It would be nice to nest OR statements within AND statements for more usable logic.  Right now it seems like the meets ANY conditions are pretty pointless.


Please sign in to leave a comment.

Powered by Zendesk