Triggers: The importance of the 'Ticket is' condition

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4 Comments

  • Rita Gleason

    Did you change the Ticket is Created condition?  Now I only see Is...?

    Did you change 'Ticket' to 'Issue' and cutoff the name Issue?

     

    Please advise.

    Thank you.

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Rita,

    There's a UI bug currently that we're working on fixing right now. Functionality isn't affected and is just limited to how it's displayed. 

    Thanks for sharing this with us!
    0
  • Rita Gleason

    It appears to be fixed now.  Thanks.

    0
  • Brett Bowser
    Zendesk Community Manager
    Glad to hear it Rita :)   
    0

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