How can I hide article comments with curlybars?

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4 Comments

  • Ashley Otherson

    Is it possible to make comments visible to only a particular segment or user tag?

    2
  • Nacho Santana
    Zendesk Customer Care
    Hello Ashley,
     
    There is no native functionality in the support interface that allow you to just make a comment visible to a particular segment or user tag. You can use segments to restrict access to entire articles, in your help center, that will include the comments in the article. For more information, you can check this article: Setting view permissions on articles with user segments.
     
    I hope this information help.
    0
  • Charles Perkins

    Will this prevent all of the comments section, as shown in this screenshot, from being displayed?

    0
  • Paolo
    Zendesk Engineering
    Hi Charles,
     
    Yes, this will hide all comments including the previous ones. Another alternative is completely disabling comments for an article.
     
    0

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