Zendesk Talk and Zendesk Text number address requirements

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  • Fernando

    This shows options for Italian numbers, but it itsn't available on the numbers section of TALK. Can you please update?

  • Brett - Community Manager

    Hi Fernando,

    If you want an Italian number you'll need to submit a ticket to support@zendesk.com with the information referenced in the above article.

    The number will not show up under the available Talk numbers and will need to be provisioned by our internal team.

    Hope this clears up any confusion!

  • Fernando

    Brett, I have submitted a ticket on a Polish number request 4 days ago and haven't received a response. From the referenced information, Our company is not located in Italy. Which documentation is accepted then?

  • Fernando

    It has been several days since I Sent support requests for both Italian and Polish numbers. What are the average response times??


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