Viewing and managing your content hierarchy in Arrange Articles

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6 Comments

  • Alexandra

    It's great to see improvement in this area, but I can't help and wonder if this means the section nesting (allowing sections to be parents of subsections, and not only articles) is coming next, or if this update being released without that means it's not coming soon? I see this in the section page when it's empty but can't see how to make it happen. Still exciting to finally see this! Yay!!!

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  • Bogdan Andrei Sturzoiu

    Hi Alexandra! Indeed, nested sections are coming soon - hopefully by end of March.

    1
  • Alexandra

    That's great news!!! Thanks for the info!

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  • Ellen Livengood

    Literally was just going to ask this same question - my sections say "0 sections, x articles" so I've been trying to figure out how to add sections to sections! Looking forward to the nested subsections.

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  • Ryansanford

    Losing the tree view where we could see all the categories and sections together is a big loss for my team. We can no longer effectively review the structure and location of articles within the Zendesk guide tool, and keeping an external category/section map in sync will be a pain.

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  • Karen D Snyder

    I agree with @Ryansford. It was very useful to see the overall hierarchy of categories, sections, and articles. I can only see the sections in a single category now, so I can't get an overall view of the structure.

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