Recipe: Route a chat to a department based on the URL of the website

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1 Comments

  • Pankaj Chhalotre

    Is there a way to assign the chat to a department based on domain url rather than special page url? for example instead of wwww.xyz.com.au/sales/index i want evey chat that get started to be routed to a department based on domain url e.g. wwww.xyz.com.au irrespective of whatever page visitor are on that side.

    Appreciate any insight you can share around this. 

    Regards,

    Pankaj

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