Where can I preview my support request forms?

You can preview your ticket form in several ways:

  • To see your ticket form setup, access the ticket form settings in Admin Center. Only ticket fields that are Editable for end users appear in the request form.
  • An admin can assume the credentials of an end user to view and use Support as that user. This allows you to visualize what your customers see when they create a ticket with your request form.
  • You can preview the changes to your theme. See Preview your help center theme.
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