Editing metrics and attributes

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  • Alex M

    I Believe that this document is outdated with recent updates to the layout. Duplication appears to be changed as there is no longer a pen icon next to the metrics in the drop down but an eye, which brings up the standard calculated metrics panel on the right where the duplication option looks to be located now.

  • Brett Bowser
    Zendesk Community Manager
    Hey Alex,

    We've followed up with our documentation team to have this article updated with the correct information.
    Thanks for bringing this to our attention!
  • Tracy Goldbach

    Is there a way to see all of the custom calculated metrics easily?

  • Gabriel Manlapig
    Zendesk Customer Care
    Hi Tracy,
    In Explore, there is no central dedicated location. You can access customer metrics and attributes from inside of the report editor. For more information, please see this article: Where do I manage or create custom metrics and attributes?
    I hope this answers your question. Thank you!

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