Tagging users and organizations provides you with a way to add more data about each and then act on that data. The Tags page in Admin Center provides a focused place to manage tags for users and organizations.
The following topics are covered in this article:
Accessing the Tags page for users and organizations
The Tags page is in Admin Center.
To open the Tags page
- In Admin Center, click the
People icon (
) in the sidebar, then select
Configuration > Tags.
About the Tags page for users and organizations
The Tags page provides a full list of user and organization tags. You can see how
many times each tag has been used for users and organizations. From this page, you
can also delete user-related tags.
Note: Ticket tags are not included on this page.
For more information about ticket tags, see Working with ticket tags.
Using the user and organization tags
See Adding tags to users and organizations for more information about using the Tags page to manage user and organization tags.
Additionally, user and organization tags can be used to restrict viewing access to
help center articles and community posts. For more information, see: