Finding and managing users

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4 Comments

  • Maria Florencia Mangoni

    Hola, necesitaríamos exportar los usuarios finales que tenemos cargados en Zendesk, es posible? como deberíamos hacerlo? Gracias!

    Saludos 

    0
  • Pratishtha Nahata
    Zendesk Product Manager

    Hola Maria Florencia Mangoni - Este artículo puede ayudar.

    0
  • Riana Bosman

    Where do I manage light agents?

     

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Riana,

    If you're trying to manage a light-agent you'll need to do so from their profile. I'd recommend taking a look at the following article: Setting roles and access in Zendesk Admin Center
     
    Let me know if you run into any issues or if you have any questions :) 
     
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