Adding multiple article, section, and category templates to your theme

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4 Comments

  • Sarah Sabater

    Is there is there a way to modify the template so that agents can view the labels?

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  • Annamarie Jackson

    How many sections can I add to a category? I notice that when I add a section within a section, Zendesk does not display the section titles within the sections, which is, to be frank, not useful. How can I show a list of sections within a section so that users know they're there?

    0
  • Augusto Silva
    Zendesk Engineering

    Hey @...,

    If your theme has been customized before the release of sub-sections, you might need to edit it to show sub-sections or switch to the latest version of the Copenhagen Theme. You can find more information here: https://support.zendesk.com/hc/en-us/articles/360021269734-Displaying-subsections-in-your-help-center

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  • Annamarie Jackson

    Thanks, Augusto, I will look into this. This sounds like just what we need!

    0

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