Using the API dashboard

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3 Comments

  • Dave Dyson
    Zendesk Community Manager

    Hi Daniel.

    The API Rate limit on the Zendesk Support Professional plan is 400 requests per minute - you can see the rate limits for different plan levels here:

    Plan Rate Limits

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  • Rudolph Beaton

    Dave Dyson - Is there any way to see larger time frames than just 24 hours? I'd like to see our API fire rate for the past 7 days.

    Thanks!

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  • Dave Dyson
    Zendesk Community Manager
    Hi Rudolph, I don't think there's a way to monitor your rate limit beyond the most recent 24 hour timeframe. We do have some best-practices information on how to avoid running up against your rate limit, in case that helps: Best practices for avoiding rate limiting
     
    If you'd like to see additional options for monitoring your API usage, please create a post in our Feedback - Platform: Apps & Integrations topic in the community forums, using this template so that our product team can better understand your use case. Thanks!
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