Creating organizations

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35 Comments

  • Dave Dyson
    Zendesk Community Manager
    Hi Brettany,
     
    Users set individually to Can view all org tickets have view-only access to tickets from other users in their Organization; they can't add comments.
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  • Danielle DeCosta

    Is there a way to bulk import domains? We have our orgs synced from Salesforce but I am noticing the domain field is not filled in on most of our accounts. We bulk import custom fields to manually update when needed, how do we update all domains at once? We have over 3k organizations to update. 

    0
  • Brett Bowser
    Zendesk Community Manager
    Hey Danielle,
     
    I'd recommend taking a look at the following article which goes over bulk updating organizations which will allow you to update their domains: Bulk importing organizations
     
    I hope this helps!

     

    0
  • Danielle DeCosta

    Thanks Brett! I read this so many times and never realized that "Default" was the field labeled for Domains I appreciate it!

    0
  • Brett Bowser
    Zendesk Community Manager
    Happy to help Danielle :) 
    0

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