Changing your email template content fonts

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  • Mai Dam

    I'm to make our tickets look exactly like Gmail. Is this even possible? Please answer to Thank you!

  • Brett Bowser
    Zendesk Community Manager

    Hey Mai,

    You should be able to edit your email template to look however you'd like! To have your tickets look similar to email, I would follow these instructions: Setting up an unformatted email template

    I hope this helps!


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