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REST API gives 200 response but the request didn't work



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Dwight Bussman

Zendesk Customer Care

Edited May 07, 2024


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Hi Dwight Bussman
Me and my team recently are facing this issue "200 not computed" when we are trying to access zendesk chat by using http request block on ada chat bot. 
Can you advise if its bc of the rest API issue, and how we can solve this problem once and for all.
Thank you.

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Dwight Bussman

Zendesk Customer Care

HeyO Tess, 

I recommend contacting support to take a closer look into that. 

I'm not familiar with how the Ada Chat Bot makes its API requests, or what a "Not Computed!" message indicates, but our team should be able to dig into that a bit more.

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