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Why do I see negative values when I subtract time duration metrics during business hours?



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Sarah C

Zendesk Customer Care

Edited Jul 26, 2023


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2 comments

Are you planning any potential solution for this issue?

Is someone in the community developed/found a solution/workaround to this?

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Dainne Kiara Lucena-Laxamana

Zendesk Customer Care

Hi Almog Zamir 

 

Not at the moment. But rest assured if we do get an update for this or a possible workaround, we'll be sure to update this article to loop you guys in.

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