Question

In my report, some of the fields appear empty. For instance, the values for the Ticket created - Date column only appears once. Can I get the data to show for each line in my report rather than just listed once at the top?

date field empty.png

Answer

To get the data to populate in every cell for each row, have the unique identifier, such as the ticket ID, listed on the left column. This allows the system to present any information tied to that specific field for the remaining attributes chosen.

date field empty 2.png

For more information, see this article: Creating reports.

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