Issue symptoms
When trying to use filters on a view, I get the following error message: Something went wrong. Try refreshing the page.
Resolution steps
This error appears when your view contains broken conditions. This can happen if your conditions are based on options that have been deleted since the creation of your view, such as a Group or an Organization.
If you open the view, that value will appear blank:
To resolve the issue, remove the condition or modify it to reference a valid Group or Organization and save the page. After refreshing the view, your filters should be working correctly.
For more information on views, see the article: Creating views to build customized lists of tickets.
0 comments