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Finding conversations to review using custom filters



Edited Feb 12, 2025


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Hi team! While using the filters that allow "contains" how should we separate wording, by commas or just spaces?

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Heather Rommel

Zendesk LuminaryThe Product Manager Whisperer - 2021Community Moderator

How do we Filter by QA Group? I see the option to filter by the Zendesk assigned group, but we'd like to use the QA groups instead or in addition.

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