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Configuring the knowledge section in the context panel



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Elizabeth Williams

Zendesk Documentation Team

Edited Feb 10, 2025


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Is there any way to increase the number of search results displayed by the Knowledge Panel?  Currently there are 3 results shown as “Suggested content” and then 10 results after I input a search query. Can the number of either of these be increased?

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Judy Correia

Zendesk Luminary

It appears users cannot create content from Knowledge if Turn on Knowledge is selected but knowledge articles is not selected under select content sources. Is there a way around this?

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