Issue symptoms

I configured host mapping for my Zendesk Support subdomain and I am encountering a Error 1000 message.

Resolution steps

The Cloudflare Error 1000 may occur for multiple reasons:

  • Your domain may be banned from Cloudfare
  • There may be a zone hold on your host mapped domain, leading to issues with routing and accessibility

For more information on how to release Zone holds, see this article from Cloudflare: Release Zone Holds.

If your host mapped domain does not have a Zone hold, or you have questions, contact Zendesk Customer Support.

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