Question
Using the Jira app, can I sync images from Jira comments to Zendesk? When I open a Jira task from the side panel of a Zendesk ticket, I noticed images appear broken.
Answer
No, attachments and images from Jira do not sync to your Zendesk account.
To share attachments between Jira and Zendesk, consider using a third-party application to share your files and create accessible links within your company. For example, OneDrive, GoogleDocs, or Dropbox.
Note: While attachments and images don't sync from Jira to Zendesk, images sync from Zendesk to Jira.
For more information, see this article: Setting up the Zendesk Support for Jira integration.
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