SUMMARY
March 11, 2025 05:10 PM UTC | March 11, 2025 10:10 AM PT
We have identified the issue with Guide article publishing and have successfully rolled back the problematic deploy. Please let us know if you continue to see any issues.
March 11, 2025 05:03 PM UTC | March 11, 2025 10:03 AM PT
We are aware of issues with creating and updating articles in Guide across multiple pods. We will provide more information shortly.
POST-MORTEM
TBD
FOR MORE INFORMATION
For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.
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