SUMMARY
March 13, 2025 06:19 PM UTC | March 13, 2025 11:19 AM PT
Between 17:39 and 18:09 UTC on March 13, 2025, some customers may have experienced difficulties reaching out to Zendesk Support via Messaging at support.zendesk.com. The issue has been addressed and conversations with Zendesk Support are functioning as expected at this time.
POST-MORTEM
TBD
FOR MORE INFORMATION
For current system status information about Zendesk and specific impacts to your account, visit our system status page. You can follow this article to be notified when our post-mortem report is published. If you have additional questions about this incident, contact Zendesk customer support.
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