Guide Data Analytics in Explore

5 Comments

  • Hillary Latham
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    Agreed.  The Guide dataset only contains data about linked articles in tickets.  Can we report on the articles themselves?  We use view permissions to group articles by teams - it would be nice to see statistics about articles by group, author, date, views, etc.

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  • Mike Davis
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    100% agree. I'd like to see more data about Community within Explore, such as topic, post, comment and subscription data.

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  • Melody Quinn
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    Agreed, would like to see more reporting on help articles and community posts in explore. 

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  • Alina Vashurina
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    Oh yes! We need more data on that, too!

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  • Kelsey Davis
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    Absolutely agree

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