Ability to automatically follow all community posts

At this time, you can chose to follow entire sections, such as:

https://support.zendesk.com/hc/en-us/community/topics/200132066-Product-Feedback

Agreed though, that more follow features would be nice, especially if new topics are being added.

I agree this would be very helpful, especially as we are beginning our Community started and working to build visibility and traction to our Community. Allowing us to default to auto-follow, with a blurb to our customers about this, would greatly increase visibility while allowing the end user to ultimately control what they do and do not get email notifications for. Because of this functionality not being present, we have resorted to reaching out to our current users, and walking them through (as though they are in kindergarten) how to follow sections in the Community to be notified accordingly of new items, and the feedback we received is that it would be easier if this was on by default.

Thanks Nicole! I appreciate you passing this feedback on to the Gather PM. I agree it could be a big detractor for larger/more active communities where it creates a lot of unwanted noise.

Additional detail for him to think on - perhaps this functionality could live with a toggle on it so each Zendesk customer could choose to have it enabled or disabled at their leisure, and allow them to have those conversations with their customers to see if it's advantageous to pursue before enabling it? Along with an informative tooltip as to why someone might want to enable it, and might want to disable it. It would allow us to be informed, while allowing us to make decisions based on our business needs and our relationships with our customers. :) Cheers!

We just had a video hangout with our users & they weren't aware of a new section we added in our community, so I definitely think this should be an option. There would just need to be a "Follow Entire Community" choice, as there currently is for each section or post. 

In light of current events forcing everyone to rely on digital communities, pretty please add this feature ASAP. :)

@...

Logistical question: When the Product team considers enhancement requests for priority, do they mostly look at votes on the posted enhancement, or do they also consider the number of comments agreeing that this is needed?  I ask because there a lot of comments that this is needed, but not a lot of votes.  I just want to make sure our voices are heard on this request.  (And yes, I voted.)

@..., thank you for this guidance.  I hope others on this thread cast their votes!  :)

The absence of the facility to opt users into following certain sections  in Guide (en masse) is a huge gap. 

We have an Announcements section filled with important articles that are hardly seen because our users are not receiving alerts and they never browse the section.  We have to resort to mass emails instead, which is a waste of effort. 

For businesses like ours, where the customers are all internal users, the ability to opt everyone in is vital.  

Hey everyone, thank you for taking the time to provide us with this feedback. I apologize for the delay on our end in providing you with a response to your feature request.

I wanted to let you know that at this time we are not able to commit to building this feature. I understand this may be frustrating but wanted to ensure we closed this loop to remain transparent.

At this time I am going to close this post for comment and mark it as “not planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events, What’s New Community Topic, and Zendesk Updates. Again, I apologize for our delay and appreciate you being valuable Zendesk Community members.