Chat Simulation Zendesk



  • Ramin Shokrizadeh
    Zendesk Product Manager

    Jah Tan Thanks for providing your feedback. You can bookmark the simulate page and use it when real visitors are online.

    The format of the URL is the following:

    Replace 'ACCOUNTKEY' with your account key and 'SUBDOMAIN' with your account subdomain. You can look at this article to find your account key if you don't know it. 

    To simulate triggers that fire on a specific page URL, you can use the Javascript API in the browser console to fake a page change to a specific URL. You can learn more about the Javascript endpoint here:

    Hope that helps, let me know if you have any other questions or feedback.



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