Extend return values for the api/v2/channels/voice/stats/account_overview.json endpoint



Posted Dec 22, 2021

Hi all

I was checking out the account_overview endpoint and noticed that the metrics returned when calling this endpoint are not complete.

The returned properties include the following data:

  • Total calls
  • Total inbound calls
  • Total calls adandoned in queue

I am however missing the property or return value for total_calls_abandoned_in_ivr.
Would it possible to add the total_calls_abandoned_in_ivr to the return values of this endpoint?

Thank you in advance!


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