Adding Talk to messaging

Answered

1 Comments

  • Jenny Gillett
    Zendesk Product Manager

    Hello Mostafa, 

    Thank you for reaching out and taking the time to write on our community. 

    I wanted to let you know that we are very aware of this gap between the new Zendesk Messaging widget and Talk in our classic web widget and we are on the case. This work is planned and we aim to launch the voice capability in Messaging in H2 2022 and we have an exciting roadmap planned for additional capabilities of voice inside of Messaging. 

    I would love to set up a call and talk to you directly about your voice use case in Messaging, I will send you an email to see if this is something you would be interested in talking to us about. 

    Thanks

    Jenny 

     

     

     

     

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