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Cannot authenticate with cURL

image avatar

Marci Abraham

Posted Apr 27, 2022

I am working through the tutorial here. I am working through "show all tickets" and "show all users". I have already successfully created users and tickets in the browser's terminal (console).

I can log in to my trial/dev Zendesk account with Chrome, but when I attempt to run a cURL command in Mac terminal, I get:

{"error":"Couldn't authenticate you"}

This is the command I'm using, with real credentials which I have verified do work with the regular login process.

  curl https://XXXXXX.zendesk.com/api/v2/users.json \
-v -u m----@----.org:xxxxxx

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2

2 comments

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      image avatar

      Dinesh Korgaokar

      Hello Marci,

      you can try below CURL command

      curl -k "https://<zendesk URL>/api/v2/organizations.json"   -H "Content-Type: application/json" -v -u <email>:<password> -X GET

      Thanks

      0

      image avatar

      Eric Nelson

      Hey Marci! 
       
      Sorry to hear that you're having issues! Can you just check and make sure that you have api access enabled on your account? This article should help walk you through it.

      Thanks!

       

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