Recent searches
No recent searches
Cannot move a section to be a subsection of another section
Answered
Posted May 06, 2022
I have a current Copenhagen theme and confirmed the subsection code exists where it is supposed to be. When moving a section...
I cannot select a section only a category (in this case, Community is a category).
I have an existing section already (Activities) within Community but it's not there to select, as you can see above.
0
6
6 comments
Pulkit Pandey
Hi Mark Rickard
I have followed the same step as you mentioned above its works on my side can you please recheck once
Thanks
Pulkit
0
Mark Rickard
Confirmed it still doesn't work. There's no way to add a subsection. Can someone log in to our Guide and take a look?
0
Pulkit Pandey
Hi Mark Rickard
Ya sure I am happy to look at it
Can you please create a ticket here (https://moderatorpulkitp.zendesk.com/hc/en-us/requests/new ) with the Demo Credentials
Thanks
Pulkit
0
Mark Rickard
Ultimately, I want https://productsupport.fuelcycle.com/hc/en-us/sections/5800763228315 to be a subsection of https://productsupport.fuelcycle.com/hc/en-us/sections/4415265082907 and I want to be able to move sections under other sections.
0
Gabriel Low
Facing the same issue too. Also used to be able to create a subsection in a section. That is no longer possible.
0
Ludwig P.
You may want to review the plan subscription on your account as adding subsections to create more levels in your help center is available for Suite Enterprise/Enterprise Plus or Guide Enterprise plan.
0