Feature Request: Create new ticket from new client response

1 Comments

  • Sydney Neubauer

    +1 We had this incredibly long thread with an End-user as they kept replying to the same ticket. It ended up getting so big that it would take 10 seconds to load every time you opened it. So we had to add a tag to trigger a trigger to auto close the ticket after every topic he brought up so that when he inevitably replied, it would open up a follow-up ticket.

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