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Support for coding in Category and Section names
Answered
Posted Dec 02, 2022
I am creating categories and sections in the Zendesk Guide.
In the Thai language, it is necessary to control where the word wrapping occurs.
How can I force a line break in a category name? I have tried <br> /n \n but they do not work.
Support indicates that there is no ability to insert codes or any other way to control the text within a category or section name. This will make our guide look unprofessional to our Thai customers.
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2 comments
Leslie Johnson
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Tipene Hughes
Thanks for reaching out!
While it’s true that you can’t create multi line titles directly in the Guide Admin UI, one option to make the changes you need would be to add a bit of Javascript in the help center code editor to update the title directly. Here’s a short example which gets the category title on the home page of a help center, and updates the HTML to add a line break. You would add this code to the script.js file in your help center code editor. :
You’d also need to identify other areas that the category title appears in your help center, and update them accordingly.
I hope this helps! Feel free to reach out with any questions.
Tipene
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