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Support for the Ukrainian language in Flow builder



Posted Mar 16, 2023

At the moment Flow Builder does not support the Ukrainian language.
 
But at the same time there is Ukrainian support in the workspace of Agent , Explorer , Guide , and it would be very appropriate to have Ukrainian support in Flow Builder.
Ukraine is a pretty big country which is active in the IT industry as well as in the technology industry , and zendesk in such a difficult situation helps to support customers in times of war , and support for the Ukrainian language means support for Ukraine.
 
Could you please add support for Ukrainian language in Flow Builder, it would help us a lot in this situation, we cannot use Russian language as it is not suitable for this situation

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3 comments

I agree with Maxim
Right now we can't use all the features of Flow Builder and Answer Bot, and we would like to help customers even more

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Lisa Tam

Zendesk Product Manager

Hi Maxim,

Thank you for taking the time to provide some product feedback. To clarify the use case, this is for adding Ukranian to auto-translations for the end users as shown below? 

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Hi Lisa Tam

Our help center is in Ukrainian. The bot needs initially understand Ukrainian to advise articles. Therefore, it is a feature request that the Ukrainian was here

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